Using this website
The pages on this site are general information about plumbing in Mountain View, California. They are not a substitute for a licensed plumber's inspection of your property, and they do not create a service agreement.
Local rules, permit requirements and utility policies change. Confirm them with the City of Mountain View, your water provider or the relevant agency before relying on any page here.
Phone dispatch and pricing
Service starts with a phone call. The plumber diagnoses the problem on site and gives you a clear price before work starts. Work proceeds only after you approve the price.
Appointment windows are estimates. Traffic, weather and the volume of emergency calls can move them, and we will update you if they change. Calls to our line may be recorded for quality and training purposes.
Permits, warranties and liability
Where the City requires a permit, such as a water heater replacement, the permit is part of the job. Any warranty on parts or labor is stated by the plumber at the time of the quote.
To the extent the law allows, we are not liable for indirect losses that result from using general information on this website. Nothing here limits rights you have under California law.